At Skinsli we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you need to exchange or return an item, we're here to help.
• All requests for exchange or return must be made within 14 days of the shipment delivery date. Contact us via email or whatsapp.
• After contacting us, you will receive an address for returning items.
• Returned items must be in their original packaging and condition (unopened, unused,unmarked and not disfigured).
• We are not responsible for exchange/return shipping costs incurred.
• We do not offer refunds or returns in cases involving allergic reactions or adverse skin conditions due to products that we sell.
• After received your parcel, we will be refunded to your payment account back and it might take up to 14 business days.
If you have any further questions, please don't hesitate to reach out to us through email, whatsapp.